by Paul A. Eisenstein | Mar 13, 2013
Sure, those car dealers are easy to poke fun at. But a new study suggests American motorists are more than happy, on the whole, with the service they’re delivering. For the fifth year in a row, Lexus led the closely watched J.D. Power Customer Service Index, a measure...
by Paul A. Eisenstein | Mar 13, 2013
With his eponymous battery-car company facing increasing turmoil as it struggles to survive a trouble launch and increasing financial problems, Henrik Fisker has resigned as executive chairman of California-based Fisker Automotive. In a terse statement, the executive...
by Paul A. Eisenstein | Mar 13, 2013
Federal safety regulators are considering the need to expand an earlier General Motors recall due to potentially faulty brake lights and other problems, a move that could involve more than 1 million GM midsize passenger cars. The National Highway Traffic Safety...
by Paul A. Eisenstein | Mar 13, 2013
Imagine capturing the gases spewing out of your car’s tailpipe and feeding them back into its engine. In a sense, that’s what Audi hopes to do with the new A3 g-Tron. The German maker is the latest among a small but growing list of manufacturers introducing vehicles...
by Joseph Szczesny | Mar 13, 2013
The game of musical chairs among General Motors’ ad agencies is apparently going to continue, the Detroit maker confirming it has put the account for its flagship brand Cadillac up for review. GM marketing has been enmeshed in turmoil in recent years as the maker has...
by Paul A. Eisenstein | Mar 12, 2013
American motorists will finally get a good look at the new Volkswagen Golf when it makes its formal debut at the New York International Auto Show later this month. But the unveiling – which comes a half-year after the seventh-generation hatchback debuted in Europe –...
by Paul A. Eisenstein | Mar 12, 2013
Fresh off its strongest year ever, Audi AG is taking aim at German rival BMW AG and promising to become the world’s largest luxury automotive brand. The maker is planning to invest more than $14 billion through 2015 to support its ambitious goals, funding a product...
by Paul A. Eisenstein | Mar 12, 2013
The number of diesel models available in U.S. showrooms is soon to expected to double, according to one trade group, and though many Americans are still skeptical about the energy-dense fuel, the increase in demand could soon lead to diesel surpassing gasoline as the...
by Paul A. Eisenstein | Mar 12, 2013
It may soon be “Government Motors” no more. While the White House has set a deadline of April 2014 to sell off all its remaining shares of General Motors, it appears to be racing to meet that target sooner than expected, the Treasury selling off nearly $490 million in...
by Joseph Szczesny | Mar 12, 2013
General Motors plans to use customers’ comments — and complaints — to guide the company’s designers and engineers as they develop new products. That will be a critical role for the new “Customer Engagement Center” at the company’s chief technical center in...
by Joseph Szczesny | Mar 12, 2013
Surging global stock markets slipped back this week as China released surprisingly weak economic data – but one sector of the vast Asian nation’s economy remains strong, Chinese car sales surging 40% for the first two months of 2013 after an unexpectedly weak...
by Paul A. Eisenstein | Mar 11, 2013
Nissan Motor Co. has become the latest of the major Japanese automakers to announce a global realignment of its management team. More than a dozen ranking executives will be shuffled, see their duties increased – or retire. The moves cover a wide range of operations...
