by Joseph Szczesny | Oct 25, 2018
Toyota and Lexus came out on top in Consumer Reports annual reliability survey thanks in large part to a cautious approach to adapting to new technology. However, the Toyota Tundra, the automaker’s entry into the full-size truck segment, slipped off Consumer Reports...
by Paul A. Eisenstein | Oct 24, 2018
The Tesla Model X posted what might be considered a very modest improvement in Consumer Reports’ latest annual Automotive Reliability survey: the influential magazine rating it the second-worst vehicle on the road after being ranked the absolute worst in 2017. Tesla...
by Michael Strong | Oct 23, 2018
BMW is recalling 1.6 million vehicles around the world, including 54,700 in the U.S. and Canada, due to a potential fire hazard. The action is really an expansion of an earlier recall of 480,000 vehicles in Europe and Asia. In the affected vehicles a fluid leak could...
by Michael Strong | Oct 15, 2018
The difference between buying one new vehicle or another can often come down to the tiniest of things, but General Motors is now offering a big thing that it hopes will make a big difference: an extended bumper-to-bumper warranty. The company is offering what it is...
by Paul A. Eisenstein | Oct 11, 2018
The Mercedes-Benz SL was the top-ranked vehicle in the annual Total Quality Awards, narrowly beating out last year’s winner, the Porsche Macan. The awards are designed to measure not only conventional quality data, but also how owners click with their vehicles on an...
by Michael Strong | Oct 11, 2018
A quick poll of people asking what automaker is the best might net several folks saying “Tesla!” and while it does have a massive market cap, they’d be wrong. The best brand? Toyota. According to Interbrand’s 2018 Best Global Brands report, Apple was the top company...
by Michael Strong | Sep 21, 2018
Nissan announced it is recalling nearly 240,000 cars and SUVs worldwide – 215K in the U.S. – because of a fire risk. The Japanese automaker is also recommending vehicle owners park the vehicles outdoors in some cases. According to the automaker, due to faulty seals on...
by Michael Strong | Sep 13, 2018
General Motors is recalling more than 1.2 million full-size trucks and sport-utility vehicles to correct a steering problem causing crashes. The company reveals that the power steering may fail and then recover due to a voltage drop in the vehicle’s electrical system....
by Paul A. Eisenstein | Sep 7, 2018
It may be a familiar name to American new car buyers, but until now, J.D. Power and Associates has only reached out to consumers indirectly, largely by relying on traditional media outlets to summarize the results of familiar studies, such as the annual Initial...
by Michael Strong | Aug 30, 2018
Vehicle owners in the U.S. are slightly happier with their ownership experience this year than last year, according to the latest American Customer Satisfaction Index. The index, which is the result of surveys of car owners on their overall service and product...
by Paul A. Eisenstein | Aug 27, 2018
There’s an old baseball adage: you can’t tell the players without a scorecard. That just might apply to the Hyundai Santa Fe. What started out as one sport-utility vehicle back in 2001 morphed into two, a few years back, with a new, three-row model retaining the Santa...
by Paul A. Eisenstein | Aug 6, 2018
A former employee at the Gigafactory battery plant has sued Tesla after it claimed he committed sabotage and stole intellectual property. Martin Tripp was fired by the battery-carmaker in June and subsequently sued by Tesla for allegedly sabotaging the company’s...